A laptop and a smartphone on a stone desk showing a calm clinic website with a booking calendar
FIG · Lumen Physio, booking screens on a phone and laptop

CONCEPT PROJECT

Lumen Physio

Physiotherapy clinic · 2026

CONCEPT PROJECTConcept project: self-initiated, not a client commission.

The brief

Lumen is an imagined physiotherapy clinic. Its patients arrive anxious, often on a phone, often with an injury that makes typing hard. The brief we set: a site and booking flow that works with one thumb and answers "Will this hurt, and what does it cost?" before anyone has to ask.

We also set ourselves a hard rule: meet WCAG AA contrast and keyboard access from the first sketch, not at the end.

This brief is invented. The decisions are real, and so are the files.

The approach

Fewer steps, larger targets.

Booking is three screens: what hurts, when you can come, who you are. Every tap target is at least 44 pixels, and the form saves progress if the connection drops.

Say the price and the first visit.

The first appointment page states what happens, how long it takes and what it costs. Anxious people decide faster when nothing is hidden.

TYPE SCALEPALETTECOMPONENTSBOOKING FLOW, THREE SCREENS Heal well Book a first visit Large body text, short lines. Secondary text, 44px targets. PALE TEAL ON WHITENEAR-BLACK TEXT Choose a time Your name 1 What hurts2 When can you come3 Who you are
FIG · Lumen Physio, type scale, palette and booking components

Quiet colour, clear type.

A pale teal on white with near-black text. Type is large, line length is short, and nothing moves unless you ask it to.

What we made

  • Five-page website design
  • Booking flow, three screens plus confirmation
  • Component set (buttons, fields, calendar, alerts)
  • Accessibility notes for the developer
  • Responsive layouts at three widths

Next concept

A widescreen monitor and tablet showing a fleet dashboard with a map, a table and charts
Next: Routeline

Need this kind of thinking on your own project?

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